POS support = Simplified
POS Guide is an internal tool for Guru's and Shopify Support staff to help guide you through POS interactions.
The goal is to give you all of the tools that you need for Hardware interactions in once place, so that you can focus on continuing to deliver the high quality level of support our merchants have come to expect from us.
Featured Hardware
Basic POS vs The Retail Package
The Basic POS plan (which comes as a part of ALL of the subscription levels - Basic, Shopify, and Advanced) or on its own, gives merchants the ability to:
✓ Accept swiped credit card payments (if they are located in the US / UK or Canada)
✓ Record external credit card transactions if they are using an external credit card reader
✓ Accept Partial Payments
✓ Sync with the Online store
The Retail package isn't a plan of it's own, but rather a plan add-on that enables merchants to have:
✓ Multiple Staff Logins
✓ Hardware Connectivity (Cash drawer, barcode scanner, receipt printer etc.)
✓ Saved Cart Capabilities
✓ Register Shift Capabilities
✓ Sell/Use Physical Gift Cards
✓ Product details feature
✓ Ability to print gift receipts
✓ Third Party Processor Integration